I am not receiving all my email. I know this as so far this morning I have sent 5 test emails to my uni account from two different accounts - my other hotmail account and my apple email account.
Why is this?
I have a Macbook pro with the latest snow leopard.
Not 100% sure it's related, but I know one of the servers that's supposed to accept our incoming mail isn't currently accepting incoming mail, which is causing delays on incoming email. Our MX record has two IP addresses. One IP is working fine, the other is not accepting smtp commands and is just dropping connections.
I have opened a live@edu support ticket but have not heard back yet.
Assuming this is the same problem and they fix their server, all queued mail will be delivered eventually based on the sending server retrying persistently per the smtp standard... it will just be delayed....
I just did some lookups on other possible MX records they are assigning live@edu domains near mine, and it's true, they all share the same DNS A records of 65.54.188.78 and 65.54.188.109. Currently, 65.54.188.109 is accepting mail just fine, but 65.54.188.78 is not. This will definitely cause delays in mail delivery..... This is definitely affecting many many other live@edu domains...
Did this solve your problem?
Well, as of now 65.54.188.78 seems to be accepting email so hopefully all the queued mail comes through soon if it didn't already. The problem is the time that delayed mail will take to come through is dependent on how often the sending server is set to retry. Most retry within an hour. Some servers may be set with a long delay (4 hour?), so it could take a while (should be less than 24 hours for sure). I know the mail coming to my domain is flowing now. Hopefully yours is as well. If you send new test messages they should go right through. That's a way to test current mail flow without relying on a retry interval. Good luck!
The new test messages aren't coming through for us... We've been down since midnight (so that's nearing 9 hours now).
~ Emily
The new problems/outage are different than the one I was experiencing yesterday. The one I was experiencing didn't even make it on the service status page. I noticed it first thing in the morning yesterday (may have persisted over the weekend) and was fixed by 5:30PM eastern time. It wasn't a complete outage, it was just causing delays in delivery of some incoming email.
I don't believe my domain has been affected by the new problems what-so-ever, at least an R3 and R4 mailbox look fine this morning and no students have reported any issues.
You have to assume microsoft will restore any of the email that was "lost" regarding this new outage (in other posts, people are reporting their mailbox has been reset and has 0 messages in it). Though in the terms of use, I believe they have a 0% SLA so they aren't required to restore the mail. You get what you pay for. I believe they will take care of it though. Luckily as far as I know it's not affecting me.
we're seeing the same thing at the University of Missouri.
Our symptom is very slow (>5 hours) message delivery. My mailbox has only received 3 (out of 43) messages since last night at 10:00 pm.
The descritption for incident ay041 does not mention slow delivery time, though the 10:00 pm time lines up...
HankC