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How can I access my Outlook Live account using Windows Live Mail in a network using a proxy server (ISA Server)?

 
xentrius
Not Ranked
2 Posts
02/01/10 07:50 PM

I am using Windows Live Mail to access multiple emails. Our Internet connection passes thru Microsoft ISA Server. When I access Live Hotmail it displays my mails. But when I access my Outlook Live account (thru proxy), an error message displays "The connection to the server has failed." with the following details:

Your IMAP command could not be sent to the server, due to non-network errors. This could, for example, indicate a lack of memory on your system.

Configuration:
   Account: *********
   Server: outlook.com
   User name: ************** 
   Protocol: IMAP
   Port: 993
   Secure(SSL): 1
   Code: 800ccc0e

When I try connecting using a PC directly connected to the Internet, it works well. So I'm hypothesizing passing thru a proxy is the problem. Is there a configuration I can do to access my account thru proxy?

All Replies

02/01/10 08:42 PM

On the ISA servers have you created a Firewall rule IMAP to the destination servers ?

Jon Bradley - MSFT
Outlook Live Answers ... your site for Outlook Live community support!

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suggested by Jon Bradley MSFT
xentrius
Not Ranked
2 Posts
02/08/10 11:44 PM

No, not yet. How can I create a firewall rule IMAP to the destination servers? We are using ISA Server 2006 in a Windows 2003 Enterprise environment.

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