Contacts

Why so many address lists?

 
06/08/09 10:23 PM

When I connect outlook 2007 to Outlook live i'm presented with a repeated, nested list of address books all with heading "All Address lists"

Truth is given by God To us all in our time

-Jean ValJean

06/09/09 09:53 AM

This is a known issue due to permission and lost and found object. The root containing (Exchange dev users) should be removed from the view shorty. For other dup address list, open a case to get the lost and found object clean out.

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verified by Andrew L - MSFT

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06/08/09 10:24 PM

Truth is given by God To us all in our time

-Jean ValJean

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06/08/09 11:13 PM

This is a weird one... never seen that before.  I suggest you create a support ticket for this (links on the right of the page)

 

 

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Wilhem
Top 25 Contributor
171 Posts
06/09/09 04:03 AM

Hello Jonny and PhilipLarkinWater

I have since I set up edu live in September 2008
I have always seen the multitude of address book;
I thought that the R3 gonna solve this problem.
I already reported this problem but I have not had a viable answer.
In the address book we see the same team exchangelabs:)
if you have ways to hide that I would be interested Gal
Watch my video
Click here to play this video

 

Wilhem

My Blog :
 

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06/09/09 09:53 AM

This is a known issue due to permission and lost and found object. The root containing (Exchange dev users) should be removed from the view shorty. For other dup address list, open a case to get the lost and found object clean out.

Reply
verified by Andrew L - MSFT
Brien
Top 10 Contributor
293 Posts
06/09/09 01:46 PM

Ray, does each school that sees this problem need to open a case, or when it is fixed for one, will it be fixed for all? I see it too in live.skidmore.edu in OL 2007.

If I need to open a case, exactly what should I request to fix this? I don't quite understand if "clean out the lost and found object" will mean anything to the tech receiving the case.

Brien

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06/09/09 05:12 PM

when one clear out the container, it will be for everyone. If you need to open a case, just state the symptoms - YOu have multiple address list.

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