Have you launched Live@edu at your institution? We’re excited to introduce a new series of instructional videos that can help. Bobby Kishore, general manager at Live@edu, kicks off the series with an overview of your Live@edu services. The following videos walk you through each critical phase of
... Read More
We want to let you know on Monday (5/24) we will release the Outlook Live service status dashboard! The URL to access the dashboard will be the same as it is today: http://outlookliveanswers.com/servicestatus.aspx (click to see larger image) The new service status dashboard displays the current status
... Read More
We're pleased to announce a couple of updates to the Outlook Live service status page. Starting today, you can now subscribe to the service status updates by clicking the RSS link on the service status page . Service incident updates and incident post-mortem releases will now be provided through
... Read More
Have you ever needed help setting up an e-mail program like Outlook or a mobile device like the iPhone? Well, there may not be an app for that, but we have a nice little tool to help you called the E-mail Setup Help Wizard ! This simple to use wizard walks you through the type of email access you would
... Read More
Microsoft strives to provide exceptional service for all of our customers, and we hold ourselves to the very highest standard. Earlier this week, we didn’t meet it. On Monday, April 6, 2010 at approximately 12:00pm PDT, some users of Microsoft’s Live@edu service were unable to connect to
... Read More
We wanted to update you on recent issues with DNS (yesterday afternoon and today morning) which have impacted Outlook Live connectivity and message delivery. For a period of time, DNS entries for outlook.com were incorrectly resolving for various geographies. While we have fixed the root issues, we have
... Read More
A while back, we posted that there is a private admin forum area to discuss your experiences with Outlook Live. Previously, this forum area could only accessed by invite only. Well, today we're pleased to announce that if you sign in with your LiveID that is associated to your admin account, we can
... Read More
Some of you might be wondering where the administrator forums went. We had locked this forum area back in July to provide a secured location to have conversations about Outlook live. The forum area is now officially locked down. If you are an administrator for outlook live, please send mail to me, joeym
... Read More
<edit: This post has been completely re-written to include all the information you need to know for the R3 to R4 upgrade> Help Topics for the R3 to R4 Upgrade are Live! As you've heard, in the fourth quarter 2009, the Microsoft Exchange data center will upgrade servers to the latest software
... Read More
If you’re a Mac Office/Entourage 2008 user, you can connect to your Outlook Live account using Entourage 2008, Web Services Edition instead of the POP3 or IMAP4. When you connect using Entourage 2008 Web Services Edition, you can synchronize Notes, Tasks, Calendar items and Categories. The Entourage
... Read More